Throughout the past seven months we have had the added commitment of being in permanent contact with our partners, clients and suppliers. Our worries and concerns are common to all. But I recognize myself in the resilience, the ability of reinvention, improvisation and adjustment that we Portuguese - and the tourism sector in particular - have.
Allow me to share this reflection: along these past months, 99% of our clients did not even question what our safety measures were regarding COVID-19. This is clearly sign of reliability and trust consideration towards us and the immense willingness (in a conscious way) to travel again. We anxiously await for travel procedure and policy reestablishment and for universal and uniformed rules for who ever travels not only from Europe but from the rest of the world to Portugal.
At 100rumos we are preparing the new season! New services, new destinations, the same quality and responsibility standards for those who choose us. The 100rumos website will be more interactive, more functional and closer to our clients’ needs. We are working on itineraries and online guides so that our client can continue to be guided by us even when traveling by their own means.
We are also developing a faster and improved response and performance for disruptions, not only by air - which we already work on - but also by sea and land.
At OvO, our worldwide transfers platform, we will increase our offer of 70 to 100 destinations.
We are active, full of work to do with new ideas and eager to continue to innovate and be the most trusted brand in Portugal.
I wish everyone health and courage.