May Update

Wednesday, April 29, 2020

Dear partners, dear clients,

In the beginning of the month of may, the state of emergency in Portugal will be lifted. With this, the government intends that companies as well as population, resume their social and economic life so we can gradually return to “normal".
Assuring social distance between drivers and passengers, certifying our vehicles disinfection before each service and protecting our drivers with masks, are the main measures we’ll implement as our activity returns.
To guarantee the distance between drivers and passengers, we have defined that all transfers and tours will be operated in 8 seater vans, but limited to 4 passengers each.
We will assume the operational cost of these limitations:

- Requests from 1 to 4 pax: we’ll operate in 1 van with the capacity for 8 passengers - the rate for 1 sedan will apply
- Requests from 5 to 7 pax: we’ll operate in 2 vans, with the capacity of 8 passengers each - the rate for 1 van will apply

These measures apply to bookings in Porto, Lisbon, Funchal, Faro and Ponta Delgada. For other destinations, current rates apply considering we’ll only operate in 8 seater vans, limited to 4 passengers each.

- For group requests that involve passenger transportation by bus: will be reviewed case by case ensuring that we can grant the recommended distance between passengers.
- For meeting, events, leisure or business activities, our proposal will always contemplate safety, distance and hygiene measures applied.

We are confident that you’ll recognize the huge effort we are committing to in order to ensure that traveling will not be a concern nor haunted by fear. Traveling should be about recording good memories, relaxation, laughter and desire to repeat Portugal. With these measures, we want you to know that we care about the quality and safety of the services we provide to our clients.
Wishing a speedy return to normal.

April Update

Sunday, April 19, 2020

A month has gone by since we were forced to stay home. Since then, a turmoil of events and decisions had to be made.
We have had hundreds of cancellations, dozens of projects that didn’t materialize, groups that cancelled their trips, weddings postponed, tour operators that suspended their operations in Portugal. We keep in touch with clients and partners, with whom we are concerned to ensure that everyone is in good health and taking the necessary steps to get back to their daily routines as soon as possible.

I take this opportunity to let you know what we are doing. 100rumos team is at home, working very short hours, focused on the family, taking care of children, parents, grandparents and themselves.

Surely you have spoken (or written) to Max: Max has a son, Gabriel, who he takes care of and plays with everyday; Rafael is helping his mother at the small grocery store they have just under their house; Cátia is helping her grandmother who is already a senior and needs all the support; Carvalho is dedicated to do-it-yourself activities and poetry; Patricia still has her sweet tooth and tries to stay in shape with at home workouts; Lillian takes care of her little girls Benedita and Maria João; André and Luciana, who are part of our team in Lisbon, are each in their homes with their families managing the time for all this to pass and Luana, our youngest and dearest intern, was forced to interrupt her training with 100rumos. She is waiting to be able to return to France, where she has her family.

And I, also, am at home, doing what I love the most - cooking, catching up on music and planning strategies for 100rumos to continue to be your company of reference on your next visit to Portugal.

Although we are all busy taking care of ourselves and our loved ones, every day the team meets virtually and determines the future actions that each one will take in order to be stronger and better prepared to take care of your trip when you visit our destination.
We, just like you, have stopped. But destination Portugal is still here and will continue to await you. Stay at home. We shall overcome this.

Message from the CEO

Saturday, March 28, 2020

Firstly, I hope that you and your families are healthy and protected so that together we can stop/contain the spread of the COVID-19 virus.
Due to the current circumstances, starting April 1st, 100rumos is forced to temporarily reduce its services.
We have suppressed our shuttle service in Porto, Lisbon and Funchal. All transfer services will be operated in private, available 24hours, every day. Our website is being updated and soon you’ll be able to consult and access the services we continue to provide.
With immediate effect, our Porto Airport counter will no longer be open to public and all customer service will be available only from Monday to Friday between 09h00am and 06h00pm.
In addition to private tours in Porto, Lisbon and Madeira, we’ll add a series of new travel options in Azores with unique and exclusive activities.
In Lisbon and Funchal, we’ll keep our operational team but will centralize our commercial area in Porto.

I remind our contacts and address:

R. Dr. Antonio Martins Costa Maia, 124 loja 8
4470-568 Maia
Callcenter +351 960 426 692 ( from Monday to Friday between 09h00am and 06h00pm ).
Email info@100rumos.com / callcenter@100rumos.com

I take this opportunity to update you on our Containium hotel & Nature project: with COVID-19 pandemic, all bureaucracy process will take longer than expected and we’re forced to postpone construction until the beginning of next year. We hope to provide in 2022, the unique experience that this nature hotel in Esposende will become.
OvO platform - transfers worldwide - remains active and hoping that we can all resume our dream trips around the world.
Thank you for the trust that you have always placed in us. We will continue to do everything to maintain Safety, Quality and Punctuality in the service we provide.